August 26, 2016 | Posted in SMS Marketing | By

SMS offers 1 and 2-way communications with your customers – today I will address 2-way communications.

2-way SMS communications are a great way for your customers to engage with your brand and for you to get a feel on the type of information your customers are wanting. Some examples of 2-way communications; Text-to-subscribe, Text for information, Survey, Polls and Contests or Sweeps. Each of the examples are easy to set up and easy to act on the behavior of your customers.

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