This past week, I focused on leadership, how to deal with mistakes and being an expert in your field. The type of leader you are will have an impact on your team and in the end, what your team will

What are you doing to inspire others to do what they thought they couldn’t?

Today’s question is one that I receive often. Question: What tool or tools do you use to preview eMails in multiple clients and to see how customers are engaging with your eMails? Answer: I use a web based partner called

We have all been there and know the feeling when a mistake happens – that feeling you get in your stomach, the cold sweats, the nervousness of having to tell your boss and so on. In today’s fast paced workplace

When you are young and learning, success is all about growing yourself. When you are the leader, it is all about growing others.

Are you a boss or a leader? Really think about, your actions will let you know which you are. A BOSS…takes credit, commands tasks, generates fear, says I, drains people and knows how it is done. A LEADER…gives credit, ask

Knowledge is powerful, but it is what you do with your knowledge and how you allow others to learn from you that will allow you to stand apart from the smartest person in the room…who shares nothing.

You have worked for the following over your career… A) Boss B) Leader C) Both Under which have you grown more professionally?

What are you doing to be an expert in your field and a resource people look to? Experience is one part of being a subject matter expert – you also need to stay on top of your field, join groups,

This past week, I again focused on eMail – how they are optimized and how subscribers are interacting with brands. This is the one area of eCRM that I really love. With eMail you still have one of the best