Google with not be scanning your Gmail email account

gmail

June 27, 2017 | Posted in Email Marketing, Technology | By

Google is in the news for their EU $2.7 billion antitrust fine. One piece of news from Google that has gone under the radar is that Google with not be scanning your Gmail email account and matching your content with

Never too late to reach your goals!

google.com_.LeanGoal2

June 26, 2017 | Posted in Goals | By

As we have reached the half-way mark of 2017, time to look at those goals and make any needed adjustments – It is never too late to make changes to reach your goals.

Zappos, 20 years later

zappos-secrets-building-empowering-company-culture

June 23, 2017 | Posted in Customer Experience, Customer Feedback, Inspiration | By

Almost twenty years ago, Zappos emerged with the idea of selling shoes online. Zappos became a disruptor by focusing their brand around the customer experience and the customer service. They made sure the customer was first and that those same

Individuals can be just as successful as being a disruptor as a brand is.

i

June 21, 2017 | Posted in Business, Random Thoughts, Thought of the Day | By

Individuals can be just as successful as being a disruptor as a brand is. Take LaVar Ball for example – Love him or hate him, he has been a disruptor for the past 9 months to a year by making

Amazon as a brand disruptor

disruptors-1024x572

June 20, 2017 | Posted in Business, Technology | By

When you look at a brand like Amazon, they didn’t become a disruptor because they did a bunch of things as one-offs, they often changed the game by identifying new opportunities or small pockets that the established brands don’t see.

What do Zappos, Airbnb, Lyft and Amazon, among others, have in common?

logo

June 19, 2017 | Posted in Business, Leadership, Technology | By

What do Zappos, Airbnb, Lyft and Amazon, among others, have in common? They have all been able to use unique branding and repositioning to become disruptors in their respective categories. These companies have followed the shifts in society and customer

Amazon is at it again – Amazon & Whole Foods

la-fi-amazon-whole-foods-updates-amazon-is-buying-whole-foods-for-13-7-1497634864

June 16, 2017 | Posted in Random Thoughts, Technology | By

Amazon is at it again – Amazon & Whole Foods. The grocery business is about to change, so hold on for the ride. This acquisition should compliment Amazon’s AmazonFresh and wake/shake up the grocery industry and give customers the ability

When was the first time you accessed the internet?

internet

June 15, 2017 | Posted in Technology, Thought of the Day | By

This is a question that I’m really interested to see what the responses will be… When was the first time you accessed the internet? For myself, it was 1995, when a small local agency that I was working for (McDevitt,

Ah…the Blackberry (“Crackberry”)

vzw-blackberry-curve-8330-press-004

June 14, 2017 | Posted in Technology, Thought of the Day | By

Ah…the Blackberry (“Crackberry”)…how magical was it to check your email and text your work associated that were sitting across the table from you during meetings to check their email? Here is another brand that had consumers at their finger tips

17 years after launching, online orders now surpass call-in orders at Papa John’s.

Screen Shot 2017-06-13 at 10.22.49 AM

June 13, 2017 | Posted in Random Thoughts, Technology | By

Coming up on 17 years at Papa John’s and it has been amazing to see the growth of the online business over that time and being part of the teams that have made it happen – 17 years after launching,