Many of you are reading this on your mobile device, which is great for this channel. But, as a brand, how are your customers engaging with you? There are certain brands that I only engage with on my mobile phone,
Great things never came from comfort zones!
Be your own voice. You don’t have to agree with what everyone else says just because you are in a lower position than someone else. Stay true to your values, integrity and character to voice what your thoughts are, even
Stop putting off that “something” that you have always been wanting to do, that goal you want to achieve, that project you want to start. Start NOW while you can…Time is too short! #FridayFeeIing #FridayThoughts #Motivation #Goals
If you can’t explain your product, services or programs easily, then how can you expect your customers to understand what you are doing and what your brand is offering and how you can meet their expectation? #branding #customerexperience #marketing #digital
Do you suffer from the following? If so, take a step back and do a little soul searching. Look at ways to treat others with respect, kindness and generosity while understanding you deserve nothing and need to put in the
Your most happy customers are great, but it is the unhappy customers that you might want to take notice of and listen to. It is from the unhappy customers that you can learn where you have the most opportunities for
Branded content is created for the company. Personalized and engaging content is created for the customer. Take a step back and look at the target audience of your content. Does it make sense to them? Can they engage with it?
Part of being a good leader is also not letting the stress and panic of extreme situations impact your teams. You want the teams to be able to focus and fix the problems or issues with calm heads, if you
Sometimes it is the little things that go unnoticed by many, but these little things add up to something big and the overall experience a customer receives from a brand. Take Chick-fil-A for example. Great customer service but it is
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