Do what is right for the CUSTOMER, Not what is easy for you! #Digital360chat #digital #marketing

Social tip Engage with your Audience. #Digital360chat #digital #marketing #social

The rule for every business to follow: Think like your Customer & put Yourself in their shoes! #Digital360chat #digital #marketing #digitalmarketing #marketingdigital #socialmediamarketing

Storytelling + Customers = Journey Is your storytelling taking your customers on a journey? What brands are doing a great job with their story? #Digital360chat #digital #marketing #social #branding

It starts internally… Create a culture that cares and thinks like the customer #Digital360chat #digital #marketing #social

Content with a purpose… Content is for your audience and not you – give them the solutions to the issues they are wanting to solve. #Digital360chat #digital #marketing #social

Remember…no matter how good your customer feedback is, it starts over with the next customer! #Digital360chat #digital #marketing #social

As customers, we have plenty of options. Do you know why your customers chose you? #Digital360chat #customers #digital #social

Not everyone is your customer…you don’t have to be something for everyone. Find out who your customer is and rock it for them and give them the best experiences that they will then tell others about! #Digital360chat #CustomerSuccess #digital #social

A great info-graphic around how consumers are driving change and innovation across digital media via @DeloitteInsight – step back and see how your customers are consuming your content. Are you meeting their expectations? #digital #consumers #digitalinsights