Amazon is winning in so many different industries, what do you feel are they doing different for their customers to stand apart? Thoughts?

Each person and brand define engagement differently. How do you define engagement and how are you measuring it? Thoughts?

Chick-Fil-A is one of those brands that is not without controversy in some of their stances & beliefs. What are they doing to build that customer loyalty?

Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences? Who is doing it right?

Why Relationship Marketing? Think of relationship marketing as building a long term relationship with your customers by building loyalty with the brand. #Digital360chat #digital #marketing #social #relationshipmarketing 

Ask yourself why your customers should buy your products and not your competitors. #Digital360chat #digital #marketing #customers

Why Content Marketing? Builds loyalty w/customers by delivering content based on data, history and past behaviors. #Digital360chat #Content #ContentStrategy #contentmarketing

Why Content Marketing? Good content encourages likes, comments, engagement and sharing opportunities! #Digital360chat #digital #content #contentmarketing #contentcreator

If you or your internal teams don’t understand your programs or messages, how can you expect your customers to understand them? #Digital360chat #Content #contentmarketing #ContentCreator 

Do what is right for the CUSTOMER, Not what is easy for you! #Digital360chat #digital #marketing