Let the price cuts begin at Whole Foods!

August 28, 2017 | Posted in Customer Experience, Disruption, Technology | By

It’s Monday and if you are a Whole Foods Market customer you will begin to see some price cuts on certain items such as organic avocados, organic brown eggs, organic salmon, almond butter, organic apples and organic rotisserie chicken. As

Walmart and voice shopping

August 23, 2017 | Posted in Apps, Customer Experience, Digital Marketing, Technology | By

Walmart is not the first to blaze the voice ordering feature, but they have the deep pockets to challenge Amazon within the voice assistant apps/voice shopping category. What Walmart is now showing is that they are adapting to how customers

Streaming with Netflix, Hulu, Amazon Video, Sling, Crackle, Twitch and Cable TV

August 14, 2017 | Posted in Mobile, Technology | By

With streaming options such as Netflix, Hulu, Amazon Video, Sling, Crackle, Twitch and Cable TV, viewers have more choices today than they we ever had before. On the downside, many people are having to subscribe to multiple sources for the

Google with not be scanning your Gmail email account

June 27, 2017 | Posted in Email Marketing, Technology | By

Google is in the news for their EU $2.7 billion antitrust fine. One piece of news from Google that has gone under the radar is that Google with not be scanning your Gmail email account and matching your content with

Amazon as a brand disruptor

June 20, 2017 | Posted in Business, Technology | By

When you look at a brand like Amazon, they didn’t become a disruptor because they did a bunch of things as one-offs, they often changed the game by identifying new opportunities or small pockets that the established brands don’t see.

What do Zappos, Airbnb, Lyft and Amazon, among others, have in common?

June 19, 2017 | Posted in Business, Leadership, Technology | By

What do Zappos, Airbnb, Lyft and Amazon, among others, have in common? They have all been able to use unique branding and repositioning to become disruptors in their respective categories. These companies have followed the shifts in society and customer

Amazon is at it again – Amazon & Whole Foods

June 16, 2017 | Posted in Random Thoughts, Technology | By

Amazon is at it again – Amazon & Whole Foods. The grocery business is about to change, so hold on for the ride. This acquisition should compliment Amazon’s AmazonFresh and wake/shake up the grocery industry and give customers the ability

When was the first time you accessed the internet?

June 15, 2017 | Posted in Technology, Thought of the Day | By

This is a question that I’m really interested to see what the responses will be… When was the first time you accessed the internet? For myself, it was 1995, when a small local agency that I was working for (McDevitt,

Ah…the Blackberry (“Crackberry”)

June 14, 2017 | Posted in Technology, Thought of the Day | By

Ah…the Blackberry (“Crackberry”)…how magical was it to check your email and text your work associated that were sitting across the table from you during meetings to check their email? Here is another brand that had consumers at their finger tips

17 years after launching, online orders now surpass call-in orders at Papa John’s.

June 13, 2017 | Posted in Random Thoughts, Technology | By

Coming up on 17 years at Papa John’s and it has been amazing to see the growth of the online business over that time and being part of the teams that have made it happen – 17 years after launching,

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