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- Music streaming has come a long way since Napster
- We experience UGC (User-generated content) everyday in the form of images, video, text and audio.
- Reading is knowledge…what is the last book you have read?
- Going from working for a brand to working for yourself…
- Why so much customer loyalty for Chick-Fil-A?
- With the updated layout of Twitter, what are some of the features that you are liking and taking advantage of?
- Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences?