What are some of the digital challenges you face on a daily basis?
A – Not enough internal support/resources
B – Not enough external support/resources
C – Data – what to collect and how to use
D – Meeting customer expectations
E – Internal agreement on direction
F – Fragmentation of Channels
G – Imcreased competition
H – Hiring the right talent
I – Other
This one is really a thought starter on the challenges many business face daily. His list could really be much longer but I wanted to highlight some of the larger challenges.