April 26, 2021 | Posted in Branding, Business, Career, Digital Marketing, Digital360Chat, eCRM, Social Media, Strategy | By B2the7
Many brands (especially restaurant and retail) have changed the way they engaged with their customers over the last year, offering many different digital ordering options for delivery, pick-up or carryout.
These new ordering options have also changed customer expectation and behaviors.
🤔 Ok…now what?
You have captured so much valuable customer data.
🤔 Are you using that data?
If not, you are missing huge opportunities to reach, regain and retain your customers.
💡 You need to put that data to work with an omni-channel marketing plan.
Let’s get you going. What is your brand doing or not doing? 👇👇