March 22, 2017 | Posted in Customer Experience, Customer Feedback, Digital Marketing | By

How are you reaching and engaging with your customers that engage with your brand in non-digital situations? This type of engagement and how you can convert those customers to interact with your digital elements is important. There are several ideas to start with – In-store elements that promote the digital channels, adding digital into the in-store experiences, use certain incentives to encourage digital engagement and using direct mail or non-digital methods to reach customers with digital messages.

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