Not sure how many people remember the old “punch” card rewards programs (I think of Subway)? I’m also still pretty amazed at how many businesses still rely on them – and also amazed at all the data they are missing out on. It is the data that you are collecting within a rewards program that can be used do drive engagement back into the brand. Before you start your rewards programs, have a good strategy around the data you are wanting to collect and then, what you will do with the data.
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