Each person and brand define engagement differently. How do you define engagement and how are you measuring it? Thoughts?
Music streaming has come a long way since @napster – Over 507 BILLION music streams in the 1st 1/2 of this yr. #Digital360Chat What is your music streaming service?
What is one of the last books you have read that has helped you professionally or personally?
When you go from working for a brand to solo, what are some of the challenges you have faced? Insights to share for others?
Chick-Fil-A is one of those brands that is not without controversy in some of their stances & beliefs. What are they doing to build that customer loyalty?
Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences?
Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences? Who is doing it right?
Do you currently have and use a Smart Speaker/Voice Assistant in your home/office? What privacy concerns do you have & how do brands approach privacy? Check out our discussion on Twitter.