Hug Your Haters: How to Embrace Complaints and Keep Your Customers

B2The7 gives you some of the best reviewed books and career resources. “Hug Your Haters: How to Embrace Complaints and Keep Your Customers” by by Jay Baer to learn how to put your haters to work for you and turn bad news into good outcomes.

51Yqa9w+scL._SX329_BO1,204,203,200_

ORDER NOW

++++

About Jay Baer and Hug Your Haters

Jay Baer is the president of Convince & Convert, an online customer service and digital marketing consultancy and media company. He is the author of five books, including the New York Times bestseller Youtility. He contributes articles to Inc., Entrepreneur, and Forbes.com; writes the world’s #1 content marketing blog; and hosts several award-winning podcasts. He lives in Bloomington, Indiana, with his family.

Hug Your Haters shows exactly how to deal with both groups, drawing on meticulously researched case studies from businesses of all types and sizes from around the world. It includes specific play­books and formulas as well as a fold-out poster of “the Hatrix,” which summarizes the best strate­gies for different situations. The book is also filled with poignant and hilarious examples of haters gone wild, and companies gone crazy, as well as inspirational stories of companies responding with speed, compassion, and humanity.

Whether you work for a mom-and-pop store or a global brand, you will have haters—and you can’t afford to ignore them. Baer’s insights and tactics will teach you how to embrace complaints, put haters to work for you, and turn bad news into good outcomes.

++++

Helping others is something that we believe in and something that we want to do. Not everyone has the time or the resources, so we developed a program where we can use Amazon Affiliate Marketing to our advantage to help charities, non-profits or organizations that help others.

We donate a % of our #affiliate commission to #charity and #organizations like Community Coordinated Child Care, 4-C. You can help by doing what you have always done…Shop on Amazon…no extra cost passed on to you and 50% of the affiliate profits go to the organization of the month.

++++

Here are other recommendations:

 

Be the first to comment.

Leave a Reply