August 14, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Data | By B2the7
Ask yourself, What do I know about your brands customer? How can I reach each customer? What channels do my customers like? What are my customers interests? If you don’t know these things, you need to reach out to them, survey them, look at your data – get to know your customers! There are many questions to answers and to solve for. Many say Mobile First but it should also be Customer First.
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