Each person and brand define engagement differently.

October 17, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By B2the7
Each person and brand define engagement differently. How do you define engagement and how are you measuring it? Thoughts?
Why so much customer loyalty for Chick-Fil-A?

October 1, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys | By B2the7
Chick-Fil-A is one of those brands that is not without controversy in some of their stances & beliefs. What are they doing to build that customer loyalty?
Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences?

September 23, 2019 | Posted in Content, Customer Feedback, Customer Journeys, Data, Digital | By B2the7
Do you think brands are using customer data efficiently enough to provide more relevant content & CX for their audiences? Who is doing it right?
Why Relationship Marketing?

March 29, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital360Chat, Social Media | By B2the7
Why Relationship Marketing? Think of relationship marketing as building a long term relationship with your customers by building loyalty with the brand. #Digital360chat #digital #marketing #social #relationshipmarketing
Ask yourself why your customers should buy your products and not your competitors.

March 24, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Marketing | By B2the7
Ask yourself why your customers should buy your products and not your competitors. #Digital360chat #digital #marketing #customers
Why Content Marketing?

March 21, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By B2the7
Why Content Marketing? Builds loyalty w/customers by delivering content based on data, history and past behaviors. #Digital360chat #Content #ContentStrategy #contentmarketing
Why Content Marketing?

March 19, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Mobile, Social Media | By B2the7
Why Content Marketing? Good content encourages likes, comments, engagement and sharing opportunities! #Digital360chat #digital #content #contentmarketing #contentcreator
If you or your internal teams don’t understand your programs or messages, how can you expect your customers to understand them?

March 16, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By B2the7
If you or your internal teams don’t understand your programs or messages, how can you expect your customers to understand them? #Digital360chat #Content #contentmarketing #ContentCreator
Do what is right for the CUSTOMER, Not what is easy for you!

March 14, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By B2the7
Do what is right for the CUSTOMER, Not what is easy for you! #Digital360chat #digital #marketing
Social tip – Engage with your Audience

March 2, 2019 | Posted in Branding, Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Mobile, Social Media | By B2the7
Social tip Engage with your Audience. #Digital360chat #digital #marketing #social