Is your brand “on social” or are you actually “being social?”

May 1, 2019 | Posted in Customer Experience, Digital360Chat, Social Media, Strategy | By

Is your brand “on social” or are you actually “being social?” There is a difference… On social – all about push sales messages, vanity metrics and little engagement. Being social – You are listening, engaging, building loyalty and long term

Develop content that is insightful, relevant and useful for your audience.

April 18, 2019 | Posted in Content, Customer Experience, Design, Digital, Digital360Chat | By

Develop content that is insightful, relevant and useful for your audience. #Digital360chat #digital #marketing #content #businessowner #contentstrategy #contentmarketing

Why Relationship Marketing?

March 29, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital360Chat, Social Media | By

Why Relationship Marketing? Think of relationship marketing as building a long term relationship with your customers by building loyalty with the brand. #Digital360chat #digital #marketing #social #relationshipmarketing 

Ask yourself why your customers should buy your products and not your competitors.

March 24, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Marketing | By

Ask yourself why your customers should buy your products and not your competitors. #Digital360chat #digital #marketing #customers

Why Content Marketing?

March 21, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By

Why Content Marketing? Builds loyalty w/customers by delivering content based on data, history and past behaviors. #Digital360chat #Content #ContentStrategy #contentmarketing

Why Content Marketing?

March 19, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Mobile, Social Media | By

Why Content Marketing? Good content encourages likes, comments, engagement and sharing opportunities! #Digital360chat #digital #content #contentmarketing #contentcreator

If you or your internal teams don’t understand your programs or messages, how can you expect your customers to understand them?

March 16, 2019 | Posted in Content, Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By

If you or your internal teams don’t understand your programs or messages, how can you expect your customers to understand them? #Digital360chat #Content #contentmarketing #ContentCreator 

Do what is right for the CUSTOMER, Not what is easy for you!

March 14, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By

Do what is right for the CUSTOMER, Not what is easy for you! #Digital360chat #digital #marketing

Why content marketing? Content builds relationships with your audience all along the customer journey!

March 13, 2019 | Posted in Content, Customer Experience, Customer Journeys, Digital360Chat | By

Why content marketing? Content builds relationships with your audience all along the customer journey! #Digital360chat #digital #marketing #content #contentmarketing

Social tip – Engage with your Audience

March 2, 2019 | Posted in Branding, Customer Experience, Customer Feedback, Customer Journeys, Digital, Digital360Chat, Mobile, Social Media | By

Social tip Engage with your Audience. #Digital360chat #digital #marketing #social