InTheSpotlight Recap: Rebekah Radice (@RebekahRadice)
December 11, 2020 | Posted in Customer Experience, Digital, Digital360Chat, Social Media | By B2the7
Recap of our 12/11/20 #Digital360Chat interview with Rebekah Radice (@RebekahRadice) – Marketing Performance Strategist. #CMO Co-founder http://BRIL.LA, women-owned digital, #socialmedia, #CXDesign firm helping you create brilliant customer experiences
Predictions to Building a Craveable Brand in 2021
November 28, 2020 | Posted in B2The7 Bits, Branding, Business, Customer Experience, Digital, Digital Innovation, Social Media | By B2the7
Was honored to be included with so many other Marketing/Digital professionals in the NOW Marketing Group Predictions to Building a Craveable Brand in 2021 (11/27/2020). NOW Marketing Group asked some of their favorite digital smarties on what their predictions are
Everyday is a fresh start for your brand and your content!
January 9, 2020 | Posted in Content, Creative, Customer Experience, Digital360Chat | By B2the7
Your content goals might be some of the following… To solve the problems of your customers Define your audience Define the channels your audience prefers Attract new customers Engage with existing and new customers Develop relevant content Develop sharable and
You may love or you may dislike Amazon, but they are winning
January 6, 2020 | Posted in Amazon, Customer Experience, Customer Journeys, Digital360Chat | By B2the7
Amazon is winning in so many different industries, what do you feel are they doing different for their customers to stand apart? Thoughts?
Each person and brand define engagement differently.
October 17, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat | By B2the7
Each person and brand define engagement differently. How do you define engagement and how are you measuring it? Thoughts?
Why so much customer loyalty for Chick-Fil-A?
October 1, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys | By B2the7
Chick-Fil-A is one of those brands that is not without controversy in some of their stances & beliefs. What are they doing to build that customer loyalty?
Blockbuster is a great example of a brand that didn’t “listen” to their customers and their changing behaviors.
September 16, 2019 | Posted in Branding, Business, Customer Experience | By B2the7
Blockbuster is a great example of a brand that didn’t “listen” to their customers and their changing behaviors. What are other brands that have made similar mistakes and ended up the same as Blockbuster? Check out the Twitter Discussion…
Is your brand “on social” or are you actually “being social?”
May 1, 2019 | Posted in Customer Experience, Digital360Chat, Social Media, Strategy | By B2the7
Is your brand “on social” or are you actually “being social?” There is a difference… On social – all about push sales messages, vanity metrics and little engagement. Being social – You are listening, engaging, building loyalty and long term
Develop content that is insightful, relevant and useful for your audience.
April 18, 2019 | Posted in Content, Customer Experience, Design, Digital, Digital360Chat | By B2the7
Develop content that is insightful, relevant and useful for your audience. #Digital360chat #digital #marketing #content #businessowner #contentstrategy #contentmarketing
Why Relationship Marketing?
March 29, 2019 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital360Chat, Social Media | By B2the7
Why Relationship Marketing? Think of relationship marketing as building a long term relationship with your customers by building loyalty with the brand. #Digital360chat #digital #marketing #social #relationshipmarketing