The Benefits of Self-Service Kiosks: How Self-Service Kiosks Can Improve Your Restaurant Customer Experience
March 14, 2023 | Posted in Customer Experience, Customer Journeys, Marketing, Technology | By B2the7
Self-service kiosks have become a popular way to offer a convenient and efficient experience for customers. The majority of self-service Kiosk programs are designed to increase operational efficiency and provide an enhanced user experience. In fact, as the technology continues
How to Create a Great Restaurant Experience Using Product Innovation
March 1, 2023 | Posted in Customer Experience, Restaurant | By B2the7
Restaurants are constantly trying to wow their guests with new and exciting experiences. After all, the moment your guest walks through the door is when they experience your brand for the first time. How can you ensure that they have
What You Should Know Before Starting a Loyalty Program
February 16, 2023 | Posted in Branding, Customer Experience, Data, Digital, Digital Marketing, Loyalty, Marketing | By B2the7
Having a loyalty program is an important step towards creating a brand-customer bond and increasing the average spend of your patrons. Successfully promoting and marketing your loyalty program, however, isn’t as straightforward as it seems. Before you can start offering
Customer Experience is a Differentiator
September 23, 2021 | Posted in B2The7 Bits, Customer Experience, Customer Feedback, Customer Journeys, Loyalty | By B2the7
Customer service, customer experience and how you treat your customers goes a long way in building a long term relationship and building customer loyalty. Why it is important with one example to stand apart. 🎯 Check out one example to
Restaurant Owners…and every service brand.
May 30, 2021 | Posted in B2The7 Bits, Branding, Business, Customer Experience, Digital Marketing, Innovation, Lifecycle Marketing, Omni Channel, Social Media | By B2the7
Do you want increased sales, transactions, comps and customer engagement? 🙌 Of course you do! The 3 R’s are the foundation for my data-driven marketing programs. 🔥 Reach – On-boarding new customers 💥 Retain – Steady, segmented and targeted ☄️
Restaurant Owners…and every service brand.
May 20, 2021 | Posted in Customer Experience, Customer Journeys, Data, Digital Marketing, Email Marketing, Loyalty, Marketing, Social Media | By B2the7
The key to increased sales and transactions is to get’em in the door and coming back for more. But how do you do that? I have a foundation that centers around the 3 R’s along with 20 years of running
An introduction to the 3 R’s – Reach, Retain & Regain
May 18, 2021 | Posted in Business, Customer Experience, Customer Journeys, Digital, Digital Innovation, Marketing, Omni Channel, Social Media | By B2the7
What are the 3 R’s? REACH, RETAIN and REGAIN. The 3 R’s use data and insights to drive the programs = increased sales, transactions and comps. What industries do the 3 R’s have the most impact? Retail, restaurant, QSR, coffee
Attention retail, coffee shops and restaurant owners…
May 13, 2021 | Posted in Branding, Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Email Marketing, Marketing, Omni Channel, Social Media | By B2the7
🚨 Attention retail, coffee shops and restaurant owners 🍕🍔🌮☕️ You want to increase your sales, transactions, comps and improve the customer experiences… …but don’t know how or have the time. 🤔 This is where my 20 years of running proven
Steps to getting more restaurant visits…
May 11, 2021 | Posted in Branding, Customer Experience, Customer Journeys, Data, Digital, Lifecycle Marketing, Omni Channel | By B2the7
The last year has been a tough one for many restaurants with restrictions, the way customers engaged and all the customer data they may or may not have been collecting. For the past 20 years, I have run data-driven digital
Regain – the third element of the 3 R’s
May 3, 2021 | Posted in Branding, Customer Experience, Customer Journeys, Data, Digital Innovation, Digital Marketing | By B2the7
The “Regain” area is where your lapsing and lapsed customer live. With Regain, the focus of the communications and activity is based on reactivation and getting them back engaged with the brand. Keep in mind the the customers in reach