Join me next week on the #Digital360Chat chat as we talk about “How Well Do You Know Your Audience”.

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November 30, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital360Chat, Instagram, Twitter | By

Join me next week on the #Digital360Chat chat as we talk about “How Well Do You Know Your Audience”. 👉 When – Wednesday, Dec 5th @ 7pm EST! 👉 Follow the hashtag #Digital360Chat on Twitter #TwitterChat #Digital360Chat  

Question 10: How are staying on top of what is going on and what is new within Digital? #Digital360Chat

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November 25, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Innovation, Digital Marketing, Digital360Chat, Marketing | By

✏️✏️✏️✏️ Question 10: How are staying on top of what is going on and what is new within Digital? #Digital360Chat ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn Chat are #digital, data & insights, #marketing and the #customer. 👉 Engage, respond and

QUESTION #9: For digital resources, do you recommend in-house, external or both? #Digital360Chat

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November 24, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital360Chat, Marketing | By

✏️✏️✏️✏️ QUESTION #9: For digital resources, do you recommend in-house, external or both? #Digital360Chat ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn Chat are #digital, data & insights, #marketing and the #customer. 👉 Engage, respond and comment on the questions for others

QUESTION #2: What digital channels are you using today? #Digital360Chat

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November 24, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Innovation, Digital Marketing, Digital Transformation, Digital360Chat, Marketing | By

✏️✏️✏️✏️ QUESTION #2: What digital channels are you using today? #Digital360Chat ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn Chat are #digital, data & insights, #marketing and the #customer. 👉 Engage, respond and comment on the questions for others to engage with.

How customer centric is your brand?

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November 19, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys | By

How customer centric is your brand? Do you think of what you would like instead of what your customer would like? If so, get to know your customer, listen to your customer and think like your customer. #digital360chat #WinWin  #marketing

QUESTION #6 – What data tools are you using for insights? What are good tool suggestion for consolidating all these reports? #Digital360Chat

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November 16, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Innovation, Digital Marketing, Digital Transformation, Digital360Chat, Marketing | By

Bringing my #Digital360Chat from Twitter to LinkedIn in a little bit different format – engage, share and contribute for the growth and benefit of others. ✏️✏️✏️✏️ QUESTION #6 – What data tools are you using for insights? What are good

QUESTION #4 – What is your most effective digital channel and why?

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November 14, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, Digital Marketing, Digital Transformation, Digital360Chat, Marketing | By

✏️✏️✏️✏️ QUESTION #4 – What is your most effective digital channel and why? ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn Chat are #digital, data & insights, #marketing and the #customer. 👉 Engage, respond and comment on the questions for others to

QUESTION #1 – How do you define digital?

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November 12, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital Transformation, Digital360Chat, Marketing | By

Bringing my #Digital360Chat from Twitter to LinkedIn in a little bit different format – engage, share and contribute for the growth and benefit of others. ✏️✏️✏️✏️ QUESTION #1 – How do you define digital? ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn

2 days and counting for the first #Digital360Chat on Twitter…

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November 5, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, Digital Marketing, Digital360Chat, Goals, Marketing | By

2 days and counting for the first #Digital360Chat on Twitter… ✏️ mark your 🗓 and set your ⏰ for November 7th @ 7pm EST. 📣 Topics will include #digital, data & insights, #marketing and the #customer. 👉 Join us on

Preview topic of the #Digital360Chat…

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October 22, 2018 | Posted in Communications, Customer Experience, Customer Feedback, Customer Journeys, Digital Marketing, Digital360Chat, Mobile | By

Preview topic of the #Digital360Chat… Do you know who your customers are and in which channel they prefer? Answer using hashtag #Digital360Chat. Join us on Twitter November 7 @ 7pm ET. #TwitterChat #TwitterSmarter #Twitter #SPN #marketing #digital #socialmedia #digitalmarketing #customer