May 1, 2019 | Posted in Customer Experience, Digital360Chat, Social Media, Strategy | By

Is your brand “on social” or are you actually “being social?”

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There is a difference…

On social – all about push sales messages, vanity metrics and little engagement.

Being social – You are listening, engaging, building loyalty and long term relationships with your customers.

Anyone or any brand can be on social, it is how being social will make the biggest impact.

#Digital360chat #digital #marketing  #social #engagement #branding #contentmarketing

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