It is what happens after a customer complaint that show what type of brand you are. Did you respond? Did you try to understand the issue from the customers point of view – if really an issue, did you make adjustments? These opportunities are your best source of learning. 

#branding #customer #customerexperience #customerengagement

3B6DB966-CFC3-45A4-9B6E-03F4BF30CFC5

 

Be the first to comment.

Leave a Reply