When was the last time you really looked at an ad or brand message and read it & why? Most likely because you were interested in the brand and there was something that was of interest to you. Your message
Would like to invite you to the first #Digital360Chat on November 7 @ 7pm ET on Twitter. I value your thoughts & insights and think you would add value to this chat to help it be successful. 📣 Topics for
Preview topic of the #Digital360Chat… How do you define digital in today’s world? #TwitterChat #Twitter #SPN #marketing #digital #socialmedia #digitalmarketing #customer #projecthelpyougrow
If you can’t explain your product, services or programs easily, then how can you expect your customers to understand what you are doing and what your brand is offering and how you can meet their expectation? #branding #customerexperience #marketing #digital
Sometimes it is the little things that go unnoticed by many, but these little things add up to something big and the overall experience a customer receives from a brand.
Sometimes it is the little things that go unnoticed by many, but these little things add up to something big and the overall experience a customer receives from a brand. Take Chick-fil-A for example. Great customer service but it is
As a customer, I don’t care how many features you roll out, I care about those new features that solve my customer problems and improve my experience with your brand.
As a customer, I don’t care how many features you roll out, I care about those new features that solve my customer problems and improve my experience with your brand. Listen to your customer before you build. Find out what
Are you looking at your data and making marketing decisions based on that data? Know your data and trust your Data – optimize and make necessary adjustments. #DataAnalytics #DataScience #Marketing #businesstips #Advertising #Analytics
Do you know what interests your customers have and why they are drawn to your brand? Shape your content and your voice for those you want to engage with…you can’t be something for everyone but you can be huge for
It is what happens after a customer complaint that show what type of brand you are. Did you respond? Did you try to understand the issue from the customers point of view – if really an issue, did you make
You are a customer everyday when you are engaging with another brand – there are things you like/dislike AND you let them know and you expect them to make changes. Now, think like a customer for YOUR brand – listen