Do you currently have and use a Smart Speaker/Voice Assistant in your home/office?

September 19, 2019 | Posted in Relationship Marketing, User Experience, Voice Assistants | By

Do you currently have and use a Smart Speaker/Voice Assistant in your home/office? What privacy concerns do you have & how do brands approach privacy? Check out our discussion on Twitter.

With my design background from many years ago…let the UX designers do their magic!

July 24, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, User Experience | By

With my design background from many years ago…let the UX designers do their magic! Design and the user experience is never a finished product. A/B testing, flow, look and feel, content, colors and graphics, device experience and feedback from your