It starts internally… Create a culture that cares and thinks like the customer #Digital360chat #digital #marketing #social

Content with a purpose… Content is for your audience and not you – give them the solutions to the issues they are wanting to solve. #Digital360chat #digital #marketing #social

Remember…no matter how good your customer feedback is, it starts over with the next customer! #Digital360chat #digital #marketing #social

As customers, we have plenty of options. Do you know why your customers chose you? #Digital360chat #customers #digital #social

Not everyone is your customer…you don’t have to be something for everyone. Find out who your customer is and rock it for them and give them the best experiences that they will then tell others about! #Digital360chat #CustomerSuccess #digital #social

A great info-graphic around how consumers are driving change and innovation across digital media via @DeloitteInsight – step back and see how your customers are consuming your content. Are you meeting their expectations? #digital #consumers #digitalinsights

Think about it…if you don’t take care of your customers, someone else will! #Digital360chat #CustomerExperience #digital #social

For years, #pizza (@PapaJohns @dominos @pizzahut) had the delivery market cornered. Today, we have so many options besides pizza and how it is delivered (@UberEats @Grubhub @DoorDash @Postmates). What are some of the #foods/#brands you have delivered to your home?

If you are not helping and engaging customers, you are just selling and not building experiences! #Digital360chat #SPN #WinWin #digital #social #wednesday #WednesdayMotivation

Join me next week on the #Digital360Chat chat as we talk about “How Well Do You Know Your Audience”. 👉 When – Wednesday, Dec 5th @ 7pm EST! 👉 Follow the hashtag #Digital360Chat on Twitter #TwitterChat #Digital360Chat