QUESTION #4 – What is your most effective digital channel and why?

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November 14, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, Digital Marketing, Digital Transformation, Digital360Chat, Marketing | By

✏️✏️✏️✏️ QUESTION #4 – What is your most effective digital channel and why? ✏️✏️✏️✏️ 📣 Topics for this #LinkedIn Chat are #digital, data & insights, #marketing and the #customer. 👉 Engage, respond and comment on the questions for others to

2 days and counting for the first #Digital360Chat on Twitter…

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November 5, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, Digital Marketing, Digital360Chat, Goals, Marketing | By

2 days and counting for the first #Digital360Chat on Twitter… ✏️ mark your 🗓 and set your ⏰ for November 7th @ 7pm EST. 📣 Topics will include #digital, data & insights, #marketing and the #customer. 👉 Join us on

Branded content is created for the company. Personalized and engaging content is created for the customer.

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August 20, 2018 | Posted in Content, Customer Experience, Customer Journeys, Design, Marketing | By

Branded content is created for the company. Personalized and engaging content is created for the customer. Take a step back and look at the target audience of your content. Does it make sense to them? Can they engage with it?

With my design background from many years ago…let the UX designers do their magic!

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July 24, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, User Experience | By

With my design background from many years ago…let the UX designers do their magic! Design and the user experience is never a finished product. A/B testing, flow, look and feel, content, colors and graphics, device experience and feedback from your