The importance of #RelationshipMarketing in building your brand loyalty.

August 21, 2019 | Posted in Digital360Chat, Marketing, Mobile, Relationship Marketing, Uncategorized | By

#RelationshipMarketing is different than your traditional marketing in that it focuses on on long-term customer loyalty and engagement instead of short-term sales. On 8/8/19, I hosted a Twitter Chat with guest Jessika Phillips of NOW Marketing Group with the topic

Your most happy customers are great, but it is the unhappy customers that you might want to take notice of and listen to.

August 21, 2018 | Posted in Uncategorized | By

Your most happy customers are great, but it is the unhappy customers that you might want to take notice of and listen to. It is from the unhappy customers that you can learn where you have the most opportunities for