Today is a day to reflect and to be thankful – thankful for many things, especially for family and friends!

November 22, 2018 | Posted in #BeingABetterPerson, Innovation, Motivation | By

Today is a day to reflect and to be thankful – thankful for many things, especially for family and friends! Enjoy the day and #HappyThanksgiving2018   

Start your Tuesday off right – speak with honesty, think with sincerity and act with integrity!

November 6, 2018 | Posted in #BeingABetterPerson, Goals, Innovation, Motivation | By

Start your Tuesday off right – speak with honesty, think with sincerity and act with integrity! #leadership #motivation #inspiration #goals #BeingABetterPerson #SPN #WinWin

Reminder: The first #Digital360Chat will be November 7 @ 7pm (EST) on Twitter

October 27, 2018 | Posted in Customer Experience, Digital Innovation, Digital Marketing, Digital360Chat, Innovation, Marketing, Strategy | By

Reminder: The first #Digital360Chat will be November 7 @ 7pm (EST) on Twitter using the hashtag #Digital360Chat. Mark your calendar Topics for the first #Digital360Chat are defining digital, what digital channels are the most effect, channels with most the opportunities,

MOTIVATED is a positive strength to being a better person!

September 12, 2018 | Posted in #BeingABetterPerson, Career, Goals, Innovation, Motivation | By

MOTIVATED is a positive strength to being a better person! #BeingABetterPerson #Motivation #PersonalDevelopment #Inspiration #MOTIVATED #Leadership #SPN #projecthelpyougrow

Great things never came from comfort zones!

August 28, 2018 | Posted in Career, Innovation, Motivation | By

Great things never came from comfort zones!  

Sometimes it is the little things that go unnoticed by many, but these little things add up to something big and the overall experience a customer receives from a brand.

August 16, 2018 | Posted in Branding, Customer Experience, Customer Feedback, Customer Journeys, Innovation | By

Sometimes it is the little things that go unnoticed by many, but these little things add up to something big and the overall experience a customer receives from a brand. Take Chick-fil-A for example. Great customer service but it is

Are you really listening to your customer or making assumptions on what they want?

June 7, 2018 | Posted in Analytics, Communications, Customer Experience, Customer Journeys, Digital Innovation, Innovation | By

Are you really listening to your customer or making assumptions on what they want? Let data, analytics and customer insights be part of the planning and strategy. You do want your customer to have a good experience?   #Analytics #CustomerSuccess

#ThursdayThoughts it is your choice,

May 17, 2018 | Posted in Goals, Innovation, Motivation, Thought of the Day | By

#ThursdayThoughts it is your choice, I prefer day one! #Motivation #Inspiration #digital #social   View on LinkedIn

#WednesdayWisdom create your path!

May 16, 2018 | Posted in Disruption, Goals, Innovation, Motivation | By

#WednesdayWisdom create your path!   View on LinkedIn

Innovate, Change and Engage

May 10, 2018 | Posted in Customer Experience, Customer Journeys, Innovation, Mobile | By

Doing the same thing over and over will at some point yield results that you are not happy with. Look for ways to innovate, change and engage differently…your customers are already doing so! #innovate #change #engage #customers View on LinkedIn