Content has changed

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July 31, 2018 | Posted in Content, Customer Experience, Marketing | By

Content has changed. It should be relevant, engaging, compelling and interesting enough that your audience wants to engage back and share with their friends. It isn’t one message for all but about building relationships with people and delivering relevant content.

Attitude is half the battle!

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July 30, 2018 | Posted in Inspiration, Leadership, Motivation | By

Attitude is half the battle. If you think a project will fail before you begin, it will. Start positive to give yourself the best chance possible. Your teams will feed off this positive energy. #MondayMotivation #MondayThoughts #Leadership #PositiveVibes 

When was the last time you did a website review?

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July 27, 2018 | Posted in Analytics, Customer Experience, Data, Marketing, Websites | By

When was the last time you did a website review? Where are people entering and leaving your site? When was the last time the content was updated? Does your content match your target audience? Use your analytics & talk to

As a customer, I don’t care how many features you roll out, I care about those new features that solve my customer problems and improve my experience with your brand.

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July 26, 2018 | Posted in Branding, Customer Experience, Customer Feedback, Customer Journeys | By

As a customer, I don’t care how many features you roll out, I care about those new features that solve my customer problems and improve my experience with your brand. Listen to your customer before you build. Find out what

With my design background from many years ago…let the UX designers do their magic!

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July 24, 2018 | Posted in Customer Experience, Customer Feedback, Customer Journeys, Design, User Experience | By

With my design background from many years ago…let the UX designers do their magic! Design and the user experience is never a finished product. A/B testing, flow, look and feel, content, colors and graphics, device experience and feedback from your

Monday is a day to start over, a day of new opportunities, a day to reach goals, a day that happens to begin with an “M”

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July 23, 2018 | Posted in Goals, Inspiration, Motivation | By

Monday is a day to start over, a day of new opportunities, a day to reach goals, a day that happens to begin with an “M”. Monday is not any different than other days – Go make it happen! #MondayMotivation

Make a difference and stand apart…you don’t need to always follow the flow – have a voice and actions.

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July 20, 2018 | Posted in Career, Goals, Inspiration, Motivation | By

Make a difference and stand apart…you don’t need to always follow the flow – have a voice and actions. Your mindset is what will separate you from the rest. #FridayFeeling #FridayMotivation #Motivation #Digital #Social  

Some days it is best to take a step back and look at the beauty that is around you

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July 19, 2018 | Posted in Career, Goals, Inspiration, Motivation | By

Some days it is best to take a step back and look at the beauty that is around you. Take time to enjoy, to think and recharge – it is important to find your balance. Picture taken while on vacation

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

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July 18, 2018 | Posted in Amazon, Books | By

Hug Your Haters: How to Embrace Complaints and Keep Your Customers B2The7 gives you some of the best reviewed books and career resources. “Hug Your Haters: How to Embrace Complaints and Keep Your Customers” by by Jay Baer to learn

Crushing It!: How Great Entrepreneurs Build Their Business and Influence-and How You Can, Too

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July 18, 2018 | Posted in Amazon, Books | By

Crushing It!: How Great Entrepreneurs Build Their Business and Influence-and How You Can, Too B2The7 gives you some of the best reviewed books and career resources. “Crushing It!: How Great Entrepreneurs Build Their Business and Influence-and How You Can, Too”