Are you really listening to your customer or making assumptions on what they want? Let data, analytics and customer insights be part of the planning and strategy. You do want your customer to have a good experience? #Analytics #CustomerSuccess
Consumers are in control and are driving change! Are you listening? #digitaltransformation #mobile @DeloitteInsight #video #data #digitalmedia #streaming @B2the7
It is never too late embrace change or to look at different ways to solve the problem. The way “you have always done it” or ignoring how your customers are changing could quickly put you in the same camp as
Echo…Echo…Echo…Echo…did anyone hear that? Talk about a lot of Echo’s being unveiled at once! With the reveals of a newly designed Echo, the Echo Connect, Echo Plus, Echo Spot and Echo Buttons, Amazon is setting itself for integrating into the
The great thing about Digital Marketing is that it keeps growing and expanding with Digital Innovations. It is the understanding of how the new innovations and technology will impact the customers. Multi-platform marketing. Using data, social media, eCRM, e-commerce &
Digital innovation is… Rethinking what we do to be smarter and more efficient Better solutions & tools to meet the changing expectations of the customer Delivering something different that is new to a market Sets you apart from your competition
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